Returns & Exchanges

RETURNS & EXCHANGES

We offer free returns and exchanges on all U.S. orders within 14 days of delivery. To be eligible for return, merchandise must be unworn, unused, and in its original packaging. 

Merchandise that is clearly used, worn, not in its original packaging, or out of the 14-day return window, will not be accepted for return or exchange.

Please note that all Gift Cards and Sale items are final sale. 

MAKING A RETURN OR EXCHANGE

If you would like to make a return or exchange, please send us an email at hello@dakotaanddash.com within 14 days of delivery. Please allow up to 3 business days for us to process your request.

Upon inspection, eligible items will be refunded to the original payment method. Please allow up to 7 business days for your refund to post. Shipping costs are non-refundable. 

If after 10 business days your refund has not been posted, first, contact your credit card company. Next, contact your bank. If you’ve followed these steps and you still have not received your refund, please send us an email at hello@dakotaanddash.com.

Exchanged items will be shipped to the original shipping address unless otherwise stated.